Cancellations steps information

Kindly check your vendors terms and conditions page first.

Steps to follow

1. Login to SultanSelect Account

2. Go to My Orders> Cancel Order

3. Select “Reason for Cancellation” & click on “Cancel Order”

Please Note:
If it is Prepaid Order, the amount will be refunded to you, in accordance with our Refund PolicyA cancellation request cannot be made after your order is dispatched

Under some rare situations, SultanSelect or any of our sellers can also raise an order cancellation request.

These situations could be –
Product out of stock with the seller
Restrictions on the number of products you can order, as per
Terms & Conditions of any
Offer/Discount Incorrect pricing or description of the productPayment fraud suspicion by our Credit & Fraud Avoidance Department Incorrect or Incomplete Buyer's Address Non serviceability of Buyer’s address by our courier partners or sellers of the *Order Transfer Marketplace